Receive a
credit to your account when you connect
through Fast Connect
<% $root.agent_preferences.moving_house_lead %> Moving house? Let us handle the boring stuff while you focus on your move. Would you like us to...
<% $root.agent_preferences.connection_address_description %> Get connected and set up in your new home.
<% $root.agent_preferences.move_address_description %> Get connected in your new home and close your accounts at your previous address.
<% $root.agent_preferences.disconnection_address_description %> Close your accounts at your previous address.
If you have one please enter a promo/referral code:
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in NSW. Terms and Conditions apply and can be viewed here.
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in VIC. Terms and Conditions apply and can be viewed here.
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in eligible regions of Queensland. Terms and Conditions apply and can be viewed here.
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in eligible regions of Queensland. Terms and Conditions apply and can be viewed here.
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in SA. Terms and Conditions apply and can be viewed here.
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in ACT. Terms and Conditions apply and can be viewed here.
Receive $50 credit to your account when you connect your electricity and/or gas through Fast Connect in WA. Terms and Conditions apply and can be viewed here.
Online offer, receive $50 credit to your account when you connect eligible services through Fast Connect. Terms and Conditions apply and can be viewed here.
Fast Connect is Australia’s leading connections service provider, helping people move home anywhere in Australia. We provide a free and simple service for customers who are moving home and wish to have one point of contact for all utility account set-ups, closures and transfers. It’s super easy, and takes a lot of stress out of moving house.
By completing the below application, your information is collected and securely sent to your selected retailer on your behalf to have electricity, gas, water, home phone, internet and Pay-TV accounts set up at your new address. You can select to have one utility account set up, or all. This is selected as you complete the application.
You can also request to close old accounts at your previous address at the same time.
Would you like us to send this reference to your customers email address or SMS, or is the customer present and able to sign on your screen?
We are missing some required information.
Please ensure you have fully completed all compulsory fields so we can get started on your utility request.
Some validation errors occured during submission. They were:
Review & Submit
Oops, something went wrong with your application. Please call us on 1300 661 464.
Schedule a reminder for when you are ready to connect your utilities. Alternatively click on "Start Application" at any stage to get your application started.
Remind me in days.
We've scheduled your reminder. Alternatively, you can start your application at any time by clicking Start Application below. If you wish to cancel the reminder at any time, please contact us on 1300 661 464.
Recevie a $50 credit to your account when you connect through Fast Connect
Our free service will get your phone, internet, electricty, gas and pay-tv set up for when you move into your new home.
Click above to fill in one simple form. Once we've recieved your request, we will organise all connections for you and keep you up to date via email. That way, you can relax and get ready to commence your studdies.
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Cost of: $ <% getMonthlyFee(plan) %>
connection fee $ <% getTargetFee(plan,'CONNECTION_FEE') %>
install fee $ <% getTargetFee(plan,'INSTALLATION_FEE') %>
A Credit check is required for all new Telstra customers and new residential accounts. If you already have a residential Telstra account, and would like to use this account for your services, please select Yes:
Please provide at least one of the following:
By proceeding with this application, you agree to Telstra conducting a credit check4. and to your identifying information being checked with the Issuer or Official Record Holder.
Add a disconnection address for your utilities if required.
Where would the customer like their bills and correspondence to be sent?
Where would you like your bills and correspondence to be sent?
Even if you choose email as your delivery method, your retailer will sometimes have to contact you by post, so they’ll use your connection address. If you would prefer an alternative delivery address please enter it below.
Even if you choose email as your delivery method, your retailer will sometimes have to contact you by post, so they’ll use your connection address. If you would prefer an alternative delivery address please enter it below.
A physical address is required to send your final bill to.
Your bills and correspondence will be sent to your connection address. A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to your previous address. Please ensure that you have mail redirection set up through Australia Post.A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to the address below. A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to the address below. A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to your connection address. A $1.69 paper bill fee will apply.
Your bills and correspondence will be sent to your previous address. Please ensure that you have mail redirection set up through Australia Post.A $1.69 paper bill fee will apply.
Your bills and correspondence will be sent to the address below. A $1.69 paper bill fee will apply.
Your bills and correspondence will be sent to the address below. A $1.69 paper bill fee will apply.
Where would the customer like their final bill and correspondence to be sent?
Where would you like your final bill and correspondence to be sent?
Your bills and correspondence will be sent to your connection address. A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to your previous address. Please ensure that you have mail redirection set up through Australia Post.A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to the address below. A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to the address below. A paper bill fee of up to $1.75 (incl GST) may apply.
Your bills and correspondence will be sent to your connection address. A $1.69 paper bill fee will apply.
Your bills and correspondence will be sent to your previous address. Please ensure that you have mail redirection set up through Australia Post.A $1.69 paper bill fee will apply.
Your bills and correspondence will be sent to the address below. A $1.69 paper bill fee will apply.
Your bills and correspondence will be sent to the address below. A $1.69 paper bill fee will apply.
Please complete the address information above so we can provide you with the relevant utility options for your property.
Please select a retailer offer for each of your required connections below. Click Details for more information on each offer.
Discount <% product.product_items[0].discount_relation %> than reference price: | <% product.product_items[0].discount %>% |
Estimated per annum Cost: | $<% product.product_items[0].estimated_cost %> |
Estimated average consumption: | <% product.product_items[0].estimated_usage %> KWH/year |
Distributor: | <% product.product_items[0].distributor %> |
Manual Energisation Fee: $
Manual Energisation Fee (Metro): $
Manual Energisation Fee (Non-Metro): $
Remote Energisation Fee: $
Remote Energisation Fee (Metro): $
Remote Energisation Fee (Non-Metro): $
Most residential electricity customers are on a single rate tariff. Where the tariff type states "CL" this means Controlled Load. Controlled load is electricity supplied to specific appliances, such as electric hot water systems or slab or underfloor heating, which are often separately metered). You can otherwise refer to your current bill (if you have one) as the tariff type for your property will generally appear on the second page.
- View all Victorian Energy Fact Sheets - View all Basic Plan Information
Script Type:
I, or someone over the age of 18, will be at the property for the duration of the appointment.
An adult must be present at the property to meet the technician for the duration of the appointment time: . The technician will not call ahead of time and will leave the property if no one is present during the appointment hours.
If the appointment is missed, a wasted truck roll fee may apply and the appointment will need to be re-booked.
I will leave a key in the accessible box.
In order for the technician to gain access to the property via a key in the letter box, the letter box must be accessible and the property must be completely empty of any belongings (including garages and external sheds). Failure to ensure the letter box is accessible and the property is empty of belongings will result in the technician leaving without completing the order and a wasted truck roll fee of up to $154.60 will apply. The appointment will also need to be rebooked before the property can be re-energised.
Keys left in a letter box must be able to unlock every locked room, cupboard and external garage/shed at the property in case access is required.
In order for the technician to gain access to the property via a key in the meter box, the meter box must be accessible and the property must be completely empty of any belongings (including garages and external sheds). Failure to ensure the meter box is accessible and the property is empty of belongings will result in the technician leaving without completing the order and a wasted truck roll fee of up to $154.60 will apply. The appointment will also need to be rebooked before the property can be re-energised.
Keys left in a meter box must be able to unlock every locked room, cupboard and external garage/shed at the property in case access is required.
If there will be any personal belongings at the property on the connection date, select the 'I, or someone over the age of 18, will be at the property during the timeslot selected above.' option instead"I, or someone over the age of 18, will be at the property during the timeslot selected above." .
Add a connection address for your utilities if required.
Please select a retailer offer for each of your required disconnections below.
Price or Fee Component | Standard Price or Fee* (incl GST) |
---|---|
Manual De-energisation Fee | $ |
Manual De-energisation Fee (Metro) | $ |
Manual De-energisation Fee (Non-Metro) | $ |
Remote De-energisation Fee | $ |
Remote De-energisation Fee (Metro) | $ |
Remote De-energisation Fee (Non-Metro) | $ |
Manual Read Fee | $ |
Remote Read Fee | $ |
* All rates and fees include GST unless otherwise stated
Manual De-energisation Fee: $
Manual De-energisation Fee (Metro): $
Manual De-energisation Fee (Non-Metro): $
Remote De-energisation Fee: $
Remote De-energisation Fee (Metro): $
Remote De-energisation Fee (Non-Metro): $
Manual Read Fee: $
Remote Read Fee: $
All retailers require a minimum of 3 business days notice for account closures.
Add a disconnection address for your utilities if required.
An Australian contact number is required to establish your utility accounts. If you do not have one, Fast Connect can organise an account with our mobile partner Telstra.
Please select a SIM card plan from the selection below, if you also need a mobile handset, please call 1300 661 464
Please select a plan from the options above.
A Credit check is required for all new Telstra customers and new residential accounts.
By proceeding with this application, you agree to Telstra conducting a credit check and to your identifying information being checked with the Issuer or Official Record Holder.
By clicking on the Submit button, you are acknowledging that you have Read and Understood and agree to all information, terms, conditions and charges contained in the Critical Information Summary
They have full access to your account as yourself with only a few exceptions. However, as the primary account holder, you’re still solely financially responsible for the account
Does anyone residing or intending to reside at your premises require life support equipment?
Please select the life support equipment that you will be using at the connection address.
Does this equipment require electricity or gas to operate?
Please ensure that your customer's details are correct, then send to customer for their authority to proceed.
To proceed please ensure your details are correct. Then Agree and Submit your application. Once submitted your order will be immediately lodged and confirmation sent via email and/or SMS.
<% primary_contact_fullname() %>
<% who.primary_contact.email %>
<% primary_contact_number() %>
<% who.primary_contact.date_of_birth %>
<% primary_contact_identification() %>
<% who.business_contact.business_name %>
<% who.business_contact.business_trading_name %>
<% who.business_contact.business_abn %>
<% secondary_contact_name() %>
<% who.secondary_contact.email %>
Not supplied.
<% who.secondary_contact.phone_preference %>
Not supplied.
<% who.secondary_contact.date_of_birth %>
<% who.secondary_contact.id_number %>
Not supplied.
Full Access
Enquiry Only
Financially Responsible
<% primary_contact_name() %>
<% who.primary_contact.email %>
<% who.primary_contact.phone_preference %>
<% who.primary_contact.date_of_birth %>
<% who.primary_contact.id_number %>
<% move_in_address %>
No connection address has been supplied.
<% move_out_address %>
Utility | Supplier | Required |
---|---|---|
<% utility_text(connection.utility) %> | <% connection.retailer.retailer_name %> | <% connection.connection_date %> |
Utility | Account No. | Supplier | Required |
---|---|---|---|
<% utility_text(disconnection.utility) %> | <% disconnection.account_number %> | <% disconnection.retailer.retailer_name %> | <% disconnection.connection_date %> |
Note You have not specified which retailers you want to close at your move out address.
Most residential electricity customers are on a single rate tariff. Where the tariff type states "CL" this means Controlled Load. Controlled load is electricity supplied to specific appliances, such as electric hot water systems or slab or underfloor heating, which are often separately metered). You can otherwise refer to your current bill (if you have one) as the tariff type for your property will generally appear on the second page.
Most residential electricity customers are on a single rate tariff. Where the tariff type states "CL" this means Controlled Load. Controlled load is electricity supplied to specific appliances, such as electric hot water systems or slab or underfloor heating, which are often separately metered). You can otherwise refer to your current bill (if you have one) as the tariff type for your property will generally appear on the second page.
What happens now?
Your requests are now being processed and we'll keep you informed by email and SMS. If need be, we'll get in touch with you by phone or email.
If you have in questions, call us on 1800 092 129.
Your request(s) are now being processed and we will keep you informed by email and SMS.
We will process your order and send the application to your nominated retailers. If need be, we will get in touch with you by phone or email.
One of our operators will call you to process your Telstra order.
Your request for water account establishment has been received by Fast Connect. The customer does not need to take any further action
If you require any changes to be made to this order, please call us on 1300 661 464 and ask to speak our staff in regards to editing an in-flight order. Please quote your Agency Code:: .
An SMS has been sent to
An e-mail has been sent to
Before Fast Connect can lodge the application, the customer first needs to authorise the order with the link that they have been sent.
Once they have accepted the terms and conditions and verified that their details are correct, they can click on the submit button at the bottom of the page.
The water component of this application has automatically been lodged with the reference number: . A water order receipt has been emailed to your agencies inbox.
If you require any changes to be made to this application, please call us on 1300 661 464 and ask to speak to our staff in regards to editing an in-flight order. Please have your Agency Code:: .
<% primary_contact_name() %>
<% who.primary_contact.email %>
<% who.primary_contact.phone_preference %>
<% who.primary_contact.date_of_birth %>
<% who.primary_contact.id_number %>
<% who.primary_contact.last_name %>
<% who.primary_contact.first_name %>
<% who.primary_contact.id_number %>
<% secondary_contact_name() %>
<% who.secondary_contact.email %>
<% who.secondary_contact.phone_preference %>
<% who.secondary_contact.date_of_birth %>
<% who.secondary_contact.id_number %>
<% $root.who.concession.concession_type %>
<% $root.who.concession.concession_number %>
<% $root.who.concession.concession_expiry %>
<% move_in_address %>
<% move_out_address %>
Utility | Supplier | Required | ||
---|---|---|---|---|
<% connection.utility %> | <% connection.retailer.retailer_name %> | <% connection.connection_date %> |
Utility | Account Number | Supplier | Required | |
---|---|---|---|---|
<% connection.utility %> | <% connection.account_number %> | <% connection.retailer.retailer_name %> | <% connection.connection_date %> |
NOTE: Please ensure above details match your current account(s) and that you have arranged for clear access to the meter.
<% primary_contact_name() %>
<% format_display_value(track_order.who.primary_contact.email) %>
<% format_display_value(primary_phone_preference) %>
<% track_order.who.primary_contact.date_of_birth %>
<% track_order.who.primary_contact.id_number %>
<% secondary_contact_name() %>
<% format_display_value(track_order.who.secondary_contact.email) %>
<% format_display_value(track_order.who.secondary_contact.phone_preference) %>
<% track_order.who.secondary_contact.date_of_birth %>
<% track_order.who.secondary_contact.id_number %>
<% track_order.who.concession.concession_type %>
<% track_order.who.concession.concession_number %>
<% track_order.who.concession.concession_expiry %>
<% track_order.who.business_contact.business_name %>
<% track_order.who.business_contact.business_trading_name %>
N/A
<% track_order.who.business_contact.business_abn %>
<% primary_contact_name() %>
<% format_display_value(track_order.who.primary_contact.email) %>
<% primary_phone_preference %>
<% track_order.who.primary_contact.date_of_birth %>
<% track_order.who.primary_contact.id_number %>
<% move_in_address %>
<% move_out_address %>
Utility | Supplier | Required | Status | |
---|---|---|---|---|
<% connection.utility %> | <% connection.retailer %> | <% connection.required %> | <% connection.status %> |
Utility | Supplier | Required | Status | |
---|---|---|---|---|
<% connection.utility %> | <% connection.retailer %> | <% connection.required %> | <% connection.status %> |
You have been provided with and agreed to regulatory information on the following occasions
Utility | Date | Time | ||
---|---|---|---|---|
View Regulatory Document |
Thank you!
Your credit request has been received. Credits are processed weekly (Friday) and may take five business days to be received by your retailer. Please note any credit requests received after 6:00pm AEST Thursdays will fall into the next weekly cycle.